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E-commerce Platform

Designed and launched the e-commerce platform for PlainSmart, a direct-to-consumer basics brand focused on sustainable, high-quality essentials.

E-commerceStartupDTC
E-commerce Platform

Overview

PlainSmart was a direct-to-consumer startup focused on high-quality, sustainable basics. I designed their complete e-commerce experience from the ground up.

The Challenge

As a new brand entering a competitive market, PlainSmart needed to:

  • Establish brand credibility quickly
  • Communicate their sustainability story
  • Convert first-time visitors efficiently
  • Build a foundation for growth

Approach

Brand Expression

Worked closely with the founding team to translate brand values into a digital experience that felt:

  • Clean and purposeful (like their products)
  • Trustworthy and transparent
  • Premium but accessible

Conversion Focus

Designed with a strong focus on the first-time buyer journey:

  • Clear value proposition
  • Social proof integration
  • Streamlined checkout

Key Features

  • Product Storytelling - Rich product pages that communicate quality and sustainability
  • Size Guidance - Fit finder to reduce returns
  • Subscription Option - Easy reordering for basics

Results

  • Successfully launched and achieved sales targets in first quarter
  • Lower than industry average cart abandonment rate
  • Strong repeat purchase rate